Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, enroll in courses, participate in the community forum, or contact us for support. This may include your name, email address, billing information, and any messages or content you submit.

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs. This helps us improve the platform and personalize your experience.

2. How We Use Your Information

We use the information we collect to provide and improve our courses, process payments, send you course materials and updates, respond to your inquiries, and maintain the security of our platform.

With your consent, we may also send you promotional emails about new courses, workshops, and sourdough tips. You can opt out of marketing emails at any time via the unsubscribe link in any email or through your account settings.

3. Payment Information

All payment processing is handled securely by PayPal. We do not store your full credit card details on our servers. When you make a purchase, PayPal provides us with a transaction ID and confirmation, but never your complete card number or banking credentials.

4. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, keep you signed in, and understand how you interact with our content. You can disable cookies in your browser settings, though some features may not work properly without them.

5. Data Sharing

We do not sell your personal information to third parties. We may share limited information with trusted service providers who help us operate the platform (such as email delivery, hosting, and analytics services), under strict confidentiality agreements.

We may disclose information if required by law, to protect our rights, or to prevent fraud or abuse of the platform.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. You can edit most information directly in your Profile & Settings. To request complete deletion of your account and data, contact us at support@certifiedsourdough.com.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@certifiedsourdough.com.